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Hotline Services
When your network is down, help is just 20 seconds away.
Every day. Every Hour.
Exceptional Support

  • We respond fast. Calls are answered within 20 seconds, 24/7/365. Call 800-355-8002.
  • Send an e-mail to Tech Support and receive an answer in less than 15 minutes. Or, visit www.BlackBoxCanada.com and click on Talk to Tech. Our tech support experts will call you back within 20 seconds or less.
  • We respond accurately. Our certified tech support specialists are on staff and highly trained. You'll never talk to an inexperienced, outsourced tech.
  • We respond for FREE. No contracts, no hassles, no catches.

Fast Shipping

  • We ship 95% of all in-stock items the next day. Choose Purolator®, Loomis®, motor freight, or your own carrier. Same-day and next-day delivery options are available.
  • Our ShipSafe? packaging protects large items like cabinets and racks.

The Black Box Difference

  • We have the largest footprint in the industry and serve every major business sector.
  • Our project managers solve the communication needs of many Fortune 500 companies.
  • Our quality management system is ISO 9001:2000 certified.
  • No matter how complex your technical problem is our hotline Tech Support experts will solve it for free 24/7/365.
  • We provide support for your on-site needs, including routine maintenance and emergencies.

Certifications

  • Black Box has the largest staff of registered designers and BICSI-trained technicians in the world. Certifications include AVAYA Definity and MERLIN MAGIX™ ; Comdial's full line of products; Mitel 3300 ICP; NEC NEAX 2400 IPX DM and 2000 IPS DM; Nortel BCM, Meridian, and Norstar.

Get Products + Support
Talk to our Hotline Specialist.
Call 800-667-6625 or
e-mail your questions.